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Experience

10 years, from the repair bench to the cloud.

  1. Cloud Engineer

    2023–present

    Malaysia Digital Economy Corporation (MDEC)

    Cloud operations: deployment, administration, monitoring, incident resolution, security, capacity planning, DR, service updates

  2. Service Delivery Consultant

    2022–2023

    Symfono Technologies

    System health checks, VMware cluster monitoring, Check Point firewall with IPsec VPN

  3. Senior System Engineer

    2021–2022

    Allo Technology

    Server migration, firewall admin, DNS/DHCP, SIEM deployment

  4. Senior Technical Support Engineer

    2019–2021

    Titan System Integration

    Private cloud, data centre ops, networking, infra projects, DR, onsite engineering

  5. IP ServerOne Solutions

    2016–2019

    1. Senior Technical Support Engineer

      2018–2019

      Led infra upgrades, customer solutioning, mentoring, R&D

    2. Technical Support Engineer L2

      2017–2018

      Escalations, mentoring, customer migrations, internal infra planning

    3. Technical Support Engineer L1

      2016–2017

      Hosting services, server-side email, support, incident reports, monitoring

  6. Computer Technician

    2016

    Parade Computer

    Hardware and software troubleshooting and repair

Education

  • Bachelor of Information Technology with Honours

    2025–present

    Open University Malaysia

  • Diploma in Networking

    2013–2016

    Ungku Omar Polytechnic

Skills

OS
Ubuntu, CentOS, RHEL, AlmaLinux, Windows Server
Cloud
Alibaba Cloud, AWS, Azure, DigitalOcean, Linode, Vultr
Virtualization
VMware, Proxmox, KVM, Hyper-V
Firewall
Fortinet, pfSense, Check Point
Monitoring
checkMK, Zabbix, Nagios, PRTG, Grafana
IaC & config
Terraform, Ansible, CloudFormation
Containers
Docker, Kubernetes
Databases
MySQL, MariaDB, MSSQL
Scripting
Bash, PowerShell
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