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[*] Cloud Engineer [*]

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hi, i'm asyraf!

Currently a Cloud Engineer, Exploring DevOps world!

8 years of experiences in System Administration, Linux Administration, Network Administration & System Engineering.

Works with combination of Open Source and Entreprise Softwares, used to Provision, Maintain, & Monitor Infrastructures.

Welcome to my world, where every challenge is an opportunity for excellence.

EXPERIENCES

2023/04 - Present \\ Cloud Engineer

Malaysia Digital Economy Corporation (MDEC) Sdn Bhd

Cloud Service Provider - AWS/Alibaba/Azure
Involve in Network Re-architecture Project
- provisioning the new network design.
- automated network design ping test via bash script.
- application testing on new network environment.
- migration cutover to new networking environment.
Implement CheckMK Monitoring System to monitor resource usage of workloads.
DR Project: Proof Of Concept, in finding DR solution (Tools). Project completed with DR Tools deployed and utilized during quaterly DR Activity.

2022/09 - 2023/02 \\ Service Delivery Consultant

Symfono Technologies Sdn Bhd

Daily health check of hardware, server’s resources usage, and network devices.
Monitoring and maintaining Clustered VMware Infrastructure.
Manage Checkpoint Firewall with IP-SEC VPN to DR Site.

2021/06 - 2022/09 \\ Senior System Engineer

Allo Technology Sdn Bhd

Plan and migrate servers from multiple Datacentre to single infrastructure.
Maintain Fortigate Firewall as servers gateway.
Deploy and configure DNS Server(Nameserver) utilizing BIND.
Deploy and configure DHCP Server(Allo's Broadband Customer) utilizing ISC DHCP.
Deploy Open-source SIEM Tool. (Wazuh).

2019/02 - 2021/06 \\ Senior Technical Support Engineer

Titan System Integration Sdn Bhd

Supporting and managing private cloud customers (VMware).
Managing datacentre operation and infrastructure (CJ1 Cyberjaya).
Onsite System Engineer for projects.
- Hotel Network and Servers Infrastucture.
- Golf club Nework and Infrastructure Upgrade.
- Support and maintain existing projects (Networking and Infrastructure).
- Inlcudes managing backup tape and leading disaster recovery activity.

2016/09 - 2019/02 \\ Senior Technical Support Engineer

IP ServerOne Solutions Sdn Bhd

Senior Technical Support Engineer \\ 2018/09 - 2019/02
- Leading internal infrastructure upgrade and growth.
- Meet with potential customers and advise on best solution for their challenges.
- Transfer knowledge to other Technical Support Engineers.
- Perform Research and Development to improve current infrastructure.
Technical Support Engineer Level 2 \\ 2017/09 - 2018/09
- Handling escalated issues from Technical Support Engineer Level 1.
- Share with Technical Support Engineer Level 1 in tackling escalated issues.
- Communicate with customer on planning and migration for their system.
- Starting to involve in internal infrastructure planning for future growth.
Technical Support Engineer Level 1 \\ 2016/09-2017/09
- Managing shared hosting, dedicated hosting, and public cloud customers.
- Handling customers email issues on server sides.
- Replying to technical support request on email and calls within allocated response time.
- Provide incidence reportsincidence reports to affected customers if there is any issue occurs on our infrastructure.
- Monitoring health of all our hosting infrastructure and liaise to appropriate team for further actions.

2016/04 – 2016/07 \\ Computer Technician

Parade Computer

Formatting Customer Laptop.
Troubleshoot Home Computer/Laptop issues
Apply Hardware/Software fix to customer’s devices

CERTIFICATIONS

SKILLS & KNOWLEDGE

Operating System	Monitoring

Virtualization	Firewall

IaaC & Configuration Management	Cloud Service Provider

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LAMP Script	Dumb LAMP Installation Script via Bash	[github]
Migration Scripts	Basic Bash script used during migration	[github]

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